MSME Samadhaan’s Delayed Payment Recovery Procedures in India

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Get Your Due Payments Quickly with MSME Samadhaan’s Delayed Payment Recovery Procedures in India

MSME Samadhaan’s Delayed payment recovery is a common issue faced by small business owners in India. In this blog, we will discuss the basics of delayed payment recovery, its impact on MSME and small business owners, the various schemes available to recover payment dues, and the best ways to recover dues from buyers.

Impact of Payment Dues on MSMEs & Small Business Owners

Payment dues can have a significant impact on the financial health and sustainability of MSMEs (Micro, Small and Medium Enterprises) and small business owners. Some of the ways in which payment dues can affect MSMEs and small business owners are:

  1. Cash flow problems: When a customer or client delays or defaults on their payment, it can cause a cash flow crunch for the MSME or small business owner. This can make it difficult for them to meet their own financial obligations, such as paying employees, rent, or utility bills.
  2. Loss of revenue: Payment dues can result in lost revenue for the MSME or small business owner. If a customer or client fails to pay for the goods or services provided, the MSME or small business owner will not receive the money that they are owed. This can impact their overall profitability and growth.
  3. Creditworthiness: Payment dues can affect the creditworthiness of the MSME or small business owner. If they have a history of payment defaults or delays, it can make it difficult for them to access credit or loans from banks or other financial institutions.
  4. Legal issues: Payment dues can lead to legal issues, such as disputes and lawsuits. The MSME or small business owner may have to incur legal expenses to resolve the issue, which can further impact their finances.

Payment dues can hurt MSMEs and small business owners’ finances. It is important for them to take steps to ensure timely payment from their customers and clients.

MSME Samadhaan Portal MSMED Act

The act is important because it seeks to address some of the key challenges faced by the sector, such as delayed payment recovery. By knowing the basics of the act, such as its provisions and implementation challenges, you can be better equipped to navigate the complex regulatory landscape.

Step by Step guide to file complaint before MSME Samadhaan Portal

The MSME Samadhaan Portal helps Indian SMEs resolve disputes and grievances quickly. If you are an SME owner and would like to file a complaint through this portal, here is a step-by-step guide to help you do so:

  1. Visit the official website of the MSME Samadhaan Portal at
  2. Click on the “File Complaint” tab on the homepage.
  3. Fill in the required details, such as your name, contact information, and the details of your grievance.
  4. Attach any relevant documents, such as receipts, invoices, or contracts, to support your complaint.
  5. Select the category that best describes your complaint, such as payment issues, supply chain disruptions, or technical problems.
  6. Enter the name and contact information of the party against whom you are filing the complaint.
  7. Review your complaint and make sure all the details are correct.
  8. Click on the “Submit” button to send your complaint to the MSME Samadhan Portal.
  9. You will receive a confirmation email with a reference number for your complaint. Use this reference number to track the status of your complaint on the portal.
  10. The portal will forward your complaint to the concerned authorities, who will take the necessary action to resolve your issue. You will be notified of the progress and outcome of your complaint through the portal.

Follow these simple steps to file a complaint on the MSME Samadhan Portal and resolve your issue.

Case hearing procedures in MSME Samadhaan Portal

Once a complaint is filed on the MSME Samadhaan Portal, it is forwarded to the concerned authorities for further action. Before making a decision, the authorities may hold a case hearing.

Here are the steps involved in the case hearing procedures on the MSME Samadhaan Portal:

  1. The authorities will notify you and the party against whom the complaint has been filed about the scheduled date and time of the case hearing.
  2. Both parties should be present at the case hearing, either in person or through a representative.
  3. The authorities will conduct the case hearing in a fair and impartial manner, giving both parties an opportunity to present their side of the story and provide any supporting evidence.
  4. The authorities may ask questions and seek clarification on any issues related to the complaint.
  5. After hearing both parties, the authorities will make a decision based on the facts and evidence presented.
  6. The decision of the authorities will be communicated to both parties through the MSME Samadhaan Portal.
  7. If either party is not satisfied with the decision, they can appeal to the higher authorities within the specified time period.

By following these procedures, the MSME Samadhaan Portal ensures that all complaints are resolved in a fair and transparent manner.


Delayed payment recovery is a common problem faced by small and medium enterprises (SMEs) in India. This article briefly discusses MSMEs and small business owners’ payment dues and the best ways to get paid. Additionally, the MSME Samadhaan Scheme is also discussed in detail, providing valuable information on how to get your dues waived. Our MSME Samadhaan Legal Advisors can help you get paid on time. They’ll offer free Forum case filing and defence advice.

Legal Disclaimer: The information contained in this blog post is for general information and educational purposes only. Nothing contained in this blog post should be construed as legal advice from The Aran Law Firm or the individual author, nor is it intended to be a substitute for legal counsel on any subject matter.

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